Outsourcing

Ovex designs and tailors’ services to meet your unique project needs, whether its responsive customer services, your accounting and finance function or managing aspects of your IT function, Ovex got it all covered.
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Die Welt der österreichischen Online-Casinos als https://casinoerfahrungen.at/wie-lasst-sich-ein-no-deposit-bonus-erhalten/ hat in den letzten Jahren eine bemerkenswerte Transformation durchgemacht. Ein interessanter Trend, der sich abzeichnet, ist die verstärkte Nutzung von Outsourcing im Bereich der Informationstechnologie (IT). Diese Entwicklung zeigt, wie sich die Branche ständig weiterentwickelt, um mit den wachsenden Anforderungen und dem technologischen Fortschritt Schritt zu halten. Viele Online-Casinos in Österreich erkennen die Vorteile des Outsourcings von IT-Dienstleistungen, um ihre Betriebsabläufe zu optimieren. Durch die Zusammenarbeit mit externen IT-Experten können Casinos sicherstellen, dass ihre Plattformen auf dem neuesten Stand der Technik sind, ohne dabei interne Ressourcen zu überlasten. Outsourcing ermöglicht es den Online-Casinos auch, sich auf ihre Kernkompetenzen zu konzentrieren, nämlich ein sicheres und unterhaltsames Spielerlebnis zu bieten. Externe IT-Partner kümmern sich um die technischen Aspekte, während sich das Casino darauf konzentrieren kann, innovative Spiele anzubieten und erstklassigen Kundenservice zu bieten. Durch diese strategische Nutzung von Outsourcing gewinnen die österreichischen Online-Casinos an Agilität und können flexibler auf die sich ändernden Marktbedingungen reagieren. Die IT bleibt ein entscheidender Bestandteil des Erfolgs in der Welt der Online-Glücksspiele, und das Outsourcing bietet eine effektive Lösung, um die technologische Exzellenz zu gewährleisten. Es wird interessant sein zu sehen, wie sich dieser Trend in den kommenden Jahren weiterentwickelt und wie er die Branche prägt.
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Call Center
Call Center
Accounting Outsourcing
IT Outsourcing
IT Sourcing

Why Outsourcing?

Account Outsourcing
End-to-end services and robust platforms to support outsourced services.
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Cut down your operations cost by as much as 50%.
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Access to expert talent pool.
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Scalability and agility to meet your business needs.
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Turn your fixed overhead costs to operational costs.

What our Customers are Saying

We are always pioneering ways to improve the level of service that we extend to our valued customers, a centralized helpline, consult and delivery service was something new to Pakistan and for us speed to market was crucial. Ovex has supported our contact center requirements from day one and the partnership has helped in making thousands of our customers trust our home delivery option.
Noman Faisal ~ General Manager Human Resources
Servaid Pharmacy Pvt. Ltd
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We at SNGPL are pleased to share that we are quiet pleased with the quality of services provided by Ovex Technologies Pakistan (Pvt.) Ltd. The way they have supported our customer experience management through their contact center services is remarkable. Being highly contended with the way they conduct their business, we have recommended company's services to others as well.
Waqas Khan ~ DY Chief Engineer Customer Service
SNGPL

Case Studies

PAKTEL
Paktel was one of the pioneers of the Telecommunications’ Industry in Pakistan. Inbound Call volumes were in excess of 30,000 calls per day managed from different Paktel facilities. The operations specifically related to inbound customer care and ticket resolution.

In the vibrant world of online gambling, Filipinos face the challenge of finding the ideal platform to suit their preferences. To effectively compare casino options, it’s crucial to consider several key aspects. Security, for instance, should be a top priority, ensuring that personal and financial information remains protected. Game variety also plays a significant role; a good casino should offer a wide range of options, from classic slots to live dealer games. Additionally, examining bonuses and promotions is essential as they can greatly enhance the gaming experience. Payment methods are another critical factor; the availability of convenient and secure options is a must. Finally, customer support is vital, as responsive and helpful service can significantly impact the overall experience. By taking the time to compare casino features thoroughly, Filipino players can make informed decisions, leading to a more enjoyable and secure online gaming journey.

Public Utility Support Center

A public utility company of Pakistan managed its helpline in house, through agents answering call in each of the zones, for the whole of north of Pakistan. There was no visibility of complaints, its resolution, especially critical complaints, which were leading to loss of life and property. 

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