News & Media
Latest Blogs, Articles, News and Media Highlights by Ovex Tech
Ovex Blogs
Outsourcing is essentially contracting another party to handle a portion of your business processes so you can focus on what your company does best. Outsourcing allows businesses to improve efficiency, cut costs, and free up internal resources by delegating tasks to an external party. . In the world of business, there are many advantages to outsourcing certain processes, especially if your company isn’t large enough
Improving customer satisfaction through Outsourcing
By: Saad Kaiser
Outsourcing
Outsourcing your call center services is not just a cost-cutting strategy, but a long-term business model. It will help you to focus on core functions and streamline your organization. Outsourcing also helps you get rid of the stress of managing a call center and allows you to focus on core business functions. With so many benefits, it is no wonder that more businesses are outsourcing their call center services these days.
Outsourcing Your Call Center
By: Saad Kaiser
Call Center
The call center is a crucial part of any business, but many companies forget that they need to focus on the right solution. A good call center can transform your company’s customer service into an asset that drives growth and revenue—but only if it’s right for your business. Here are five tips for identifying the right call center partner for your needs
5 Tips for Identifying The Right Call Center For Your Business
By: Saad Kaiser
Outsourcing
Call centers in Pakistan are the best there are. With thousands of call center agents on their payroll, these companies provide a wide range of services to their clientele. Their reputation is solid and they have a vast network of customers across the country. The following list highlights seven top-notch call centers in Pakistan that you should consider working with if you’re looking for an opportunity in this market:
Top 7 call centers in Pakistan
By: Saad Kaiser
Call Center
Outsourcing is a powerful tool for businesses to tap into the talent and expertise that exists outside their own walls. It can help you cut costs, innovate faster and scale up your business without any additional investments in resources. But when it comes to outsourcing, there are many questions that you must ask before making a decision on who will provide the services you need at the right price. Here are 10 key questions to ask when deciding whether outsourcing is right for your business
10 important questions to ask when outsourcing to a call center
By: Sherjeel Zahid
Outsourcing
When you think of outsourcing, the first thing that comes to mind is probably a call center. However, in today’s highly competitive business climate, there are many other ways you can outsource and still have a high level of control over your operations. Call center outsourcing allows companies to run their contact centers remotely from anywhere in the world with minimal costs and effort.
A Straightforward Guide to Call Center Outsourcing
By: Sherjeel Zahid
Call Center
You’ve got a great product and you want the world to know about it. But how do you get those sales? The answer is simple: call center services can help your company boost customer retention and increase sales. Here are five steps to boosting customer retention with call center services:
How to boost customer retention with call center services
By: Sherjeel Zahid
Outsourcing
Outsourcing your call center services is not just a cost-cutting strategy, but a long-term business model. It will help you to focus on core functions and streamline your organization. Outsourcing also helps you get rid of the stress of managing a call center and allows you to focus on core business functions. With so many benefits, it is no wonder that more businesses are outsourcing their call center services these days.
Outsourcing Your Call Center
By: Sherjeel Zahid
Call Center
Social media has changed the way we interact with businesses, and it’s changing more and more every day. Today, customers are increasingly looking for ways to engage with your brand on social media platforms like Twitter, Facebook and Instagram. They’ll often ask questions about products or services you offer as well as how they can get better results from their interactions with your company. In this article, we’ll look at how social media call centers can help answer those questions so that you can improve customer relations at no cost.
Is a social media call center right for your business?
By: Sherjeel Zahid
Outsourcing
Outsourcing your call center services is not just a cost-cutting strategy, but a long-term business model. It will help you to focus on core functions and streamline your organization. Outsourcing also helps you get rid of the stress of managing a call center and allows you to focus on core business functions. With so many benefits, it is no wonder that more businesses are outsourcing their call center services these days. Here are some compelling reasons why you should outsource your call center services today:
Outsourcing Your Call Center: 5 Benefits that Will Make You Smile!
By: Sherjeel Zahid
Call Center
Today’s buyers are more informed and involved than ever before. They conduct detailed research, read online reviews, and use their social networks to share their experiences with brands long before making a purchase. In an environment like this, it’s critical for sales teams to provide a frictionless buying experience that leaves their prospects eager to buy from them again.But how can sales reps do that when they’re not face-to-face with buyers? Many modern sales reps leverage the power of the contact center – or virtual call center – as an essential part of their sell process.
6 Ways to Leverage Your Contact Center to Close More Deals
By: Sherjeel Zahid
Outsourcing
Outsourcing is essentially contracting another party to handle a portion of your business processes so you can focus on what your company does best. Outsourcing allows businesses to improve efficiency, cut costs, and free up internal resources by delegating tasks to an external party. In the world of business, there are many advantages to outsourcing certain processes, especially if your company isn’t large enough or doesn’t have the resources to manage these processes efficiently. A successful outsourced strategy will help you get more from your employees and more effectively manage your business as it grows. Read on to learn about some great benefits of outsourcing, examples of good outsourcing strategies in businesses, and a detailed breakdown of a step-by-step guide to developing an effective outsourcing strategy for your business.
Improving customer satisfaction through Outsourcing
By: Sherjeel Zahid
Call Center
Is your organization finding it difficult to handle all consumer inquiries? Let us guess, it would be affecting your business as well right? Due to insufficient in-house resources, don’t let this affect your customer satisfaction. You can always outsource your customer service to BPOs/call centers so that they can take good care of your clients.
Top 5 call centers in Pakistan
By: Sherjeel Zahid
Outsourcing
Outsourcing is essentially contracting another party to handle a portion of your business processes so you can focus on what your company does best. Outsourcing allows businesses to improve efficiency, cut costs, and free up internal resources by delegating tasks to an external party. In the world of business, there are many advantages to outsourcing certain processes, especially if your company isn’t large enough or doesn’t have the resources to manage these processes efficiently. A successful outsourced strategy will help you get more from your employees and more effectively manage your business as it grows. Read on to learn about some great benefits of outsourcing, examples of good outsourcing strategies in businesses, and a detailed breakdown of a step-by-step guide to developing an effective outsourcing strategy for your business.