Services
Your partner for distinct competitive advantage. Outsource your processes and functions to Ovex, so you can concentrate on building key pillars of your business.
Account Outsourcing
Ovex Tech offers customized accounting solutions to cater to your business needs regardless of your business size. From day-to-day bookkeeping to periodic/monthly management reporting, you will have the pulse of your business in your hand. With an online accounting platform accessibility, you can access any accounting record through a secure internet connection. At Ovex Tech, we practice privacy, confidentiality and professional ethics in everything we do.
Contact Center
The Ovex Tech Contact Center Solutions team is equipped with latest VICIDIAL platform and works as an extension of our customer’s support team. This helps Ovex deliver a seamless service, yet be an independent channel for our customer’s customers.
IT Outsourcing
Ovex Tech IT Outsourcing Services enable businesses to manage their technology needs in an entirely hassle free manner. While it can be quite expensive to maintain a regular IT department, you can reduce costs up to 40% or more by acquiring IT outsourcing and management services, which will be scalable as your business needs grow.
Frequently Asked Questions
Ovex is one of Pakistan’s premier outsourcing companies, which offers contact center, accounting and IT outsourcing services. Ovex Tech Pakistan was incorporated in 2009 and ever since have been offering services to MNCs, FMCGs and Government Sector entities.
The practice of contracting a work process or processes to an external service provider is known as Business Process Outsourcing (BPO). This is a proven business model world over and helps organizations get desired results, through well-established outsourcing models. It can encompass a single process or complete functional outsourcing, which give our customers complete control over entire outsourcing process. From inbound customer care helpline, to complete contact center outsourcing, including social media handling, from simple bookkeeping to complete monthly management accounts, from IT support to complete IT management services, outsourcing covers operations of core or specific functions handled by an outsourcing partner.
Ovex Tech specializes in three core areas of outsourcing: Contact center, including social media accounts handling, Bookkeeping and Accounting outsourcing, IT functional outsourcing. Ovex covers core back-office services through these three specialized domains.
Ovex has redundant IT infrastructure, including a TIER III equivalent data-center to support 24/7 operations of its customers. With connectivity to power redundancy, Ovex tries to ensure it can support its customers with minimal or no disruption to their businesses.
At Ovex, we take data confidentiality very seriously and confidentiality clauses form integral part of our service contracts. We have signed non-disclosure/confidentiality and service level agreements with all of our customers.
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