services

Services

Your partner for distinct competitive advantage

Accounting Outsourcing

Accounting Outsourcing

Ovex Tech offers specialized accounting outsourcing services to its clients throughout the globe. Accounting outsourcing helps large and small…

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Call Center

Call Center

Contact Center establishes a key link between an organization and it’s customers. Be it inbound, out bound or non-voice; excellent customer services…

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HR Outsourcing

HR Outsourcing

The benefits of outsourcing include the advantages of reduced costs and increased efficiency, as well as the ability to predict business results and support …

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Software Solutions

Software Solutions

Ovex Tech has been developing and providing robust and scalable software services to its’ clients for years. From corporate clients to startups…

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Data Management

Data Management

Our Data Management solutions allow you to enhance data quality for effective mining, enable increased tracking and reporting capabilities and improve data…

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IT Outsourcing

IT Outsourcing

Our IT Outsourcing Services enable businesses to manage their technology needs in an entirely hassle free manner. While it can be quite expensive to…

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about

About

Your outsourcing partner for your contact centre, accounting and IT helpdesk needs

Ovex Tech Pakistan’s vision is “Think, Innovate, Grow”. We strive to continuously develop our expertise for the benefits of our clients. Our experienced team executes any customer services project with agility and speed so as to provide them with a distinct customer services advantage. We look for innovative ways to service our client’s customers using myriad of technologies and tools. We understand the demands of a customer focused organization and partner with our client to help translate that focus into excellent customer service.Your customers deserve special attention and we provide that focus and quality.

Why Us

Ovex Tech Pakistan’s outsourcing vertical delivers exceptional service through trained workforce to meet the standards set by you, every time :

  • Ovex Tech invests in leading technologies and couples that with operational expertise and years of industry knowledge.
  •  Our outsourcing projects are customized for clients using thoroughly tested practices.
  •  Our focus is geared towards meeting our agreed upon service levels.

Our service offerings are easily scalable and customized for each project, based on customer needs. Our quality processes ensure that we are continuously improving and meeting required standards.

Contact Center - 90%

IT Outsourcing - 90%

Accounting Outsourcing - 81%

Gender Diversity - 60%

The History of Ofactory and Ovex Tech at a Glance


  • 2009

    Start of Ovex Tech Pakistan

    Ovex Tech shares a long-term vision of being a partner of choice for any organization’s outsourcing needs.

  • 2010

    Ovex Tech Footprint

    Ovex Tech continues to increase its foot print in the domestic market, using robust platform and an experienced management team. Ovex deployed a state of the art complaint management system for public utilities in Pakistan. This software enabled Public Utility companies to provide an unprecedented support to it’s customers through call centre initiatives. With built in escalation processes and approval metrics, our software helped millions of customers to get their complaints addressed.

  • 2013

    Ovex Best BPO

    Ovex Tech Pakistan was declared as “Best BPO in Pakistan” and “Leaders in Gender Diversity” by (PASHA) Pakistan Software Houses Association to recognize our extreme focus in providing an excellent service to our clients. We make a conscious effort to maintain healthy gender diversity and provide an equal opportunity for every one.

  • 2014

    Ovex Tech joins prestigious club of “Pakistan top 100 Companies”

    Ovex Tech was declared best new companies to watch out for in Pakistan’s “Top 100 Companies” and “Arabia 500”.

  • 2015

    Ovex Tech signs up international clients

    Ovex Tech continued to sign-up new customers in both domestic and international markets with a focus on providing service which exceeds agreed upon service levels.

portfolio

Portfolio

Some of our Clients

contact

Contact

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