Your outsourcing partner for your contact centre, accounting and IT helpdesk needs
Ovex Tech Pakistan’s outsourcing vertical delivers exceptional service through trained workforce to meet the standards set by you, every time :
- Ovex Tech invests in leading technologies and couples that with operational expertise and years of industry knowledge.
- Our outsourcing projects are customized for clients using thoroughly tested practices.
- Our focus is geared towards meeting our agreed upon service levels.
Our service offerings are easily scalable and customized for each project, based on customer needs. Our quality processes ensure that we are continuously improving and meeting required standards.
Contact Center - 90%
IT Outsourcing - 90%
Accounting Outsourcing - 81%
Gender Diversity - 60%
The History of Ofactory and Ovex Tech at a Glance
Start of Ovex Tech Pakistan
Ovex Tech shares a long-term vision of being a partner of choice for any organization’s outsourcing needs.
Ovex Tech Footprint
Ovex Tech continues to increase its foot print in the domestic market, using robust platform and an experienced management team. Ovex deployed a state of the art complaint management system for public utilities in Pakistan. This software enabled Public Utility companies to provide an unprecedented support to it’s customers through call centre initiatives. With built in escalation processes and approval metrics, our software helped millions of customers to get their complaints addressed.
Ovex Best BPO
Ovex Tech Pakistan was declared as “Best BPO in Pakistan” and “Leaders in Gender Diversity” by (PASHA) Pakistan Software Houses Association to recognize our extreme focus in providing an excellent service to our clients. We make a conscious effort to maintain healthy gender diversity and provide an equal opportunity for every one.
Ovex Tech joins prestigious club of “Pakistan top 100 Companies”
Ovex Tech was declared best new companies to watch out for in Pakistan’s “Top 100 Companies” and “Arabia 500”.
Ovex Tech signs up international clients
Ovex Tech continued to sign-up new customers in both domestic and international markets with a focus on providing service which exceeds agreed upon service levels.